Conflict Management in Organizations,
at the Workplace and in Teams

    • Author: IM Campus
    • Level: beginner/intermediate
    • Study time: 150 hours
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Course overview

This course focuses on conflict management in workplace theory and practice.
The learning material consists of video lectures, slides, articles, and exercises.
After completing the course and assignments, you will receive a certificate from the International School of Management University (ISM) based in Germany and International Mediation Campus (IM Campus).

  • Exam: a collection of written assignments (e-portfolio exercises).
    You can receive 5 ECTS (European academic credits).

Benefits of this online course

#1 Advance your career

Get a reputable international certificate from IM Campus and the International School of Management University to improve your CV (resume) and advance your career.

#2 Quality

Dr. Andrea Hartmann-Piraudeau, Ph.D., a renowned expert in the international mediation sector, prepared this course. Moreover, this course meets the high standards of the ISM University and IM Campus, both based in  Germany.

#3 Convenient and flexible

You can attend this online course whenever you want, wherever you want, at your own pace. Save time and money because attending live training about this topic would be much more expensive. Moreover, you have unlimited access to this course.

Dr. Andrea Hartmann-Piraudeau, Ph.D.

International mediation expert, consultant, and trainer.
ABOUT
Dr. Andrea Hartmann-Piraudeau is a certified international mediator (IMI), director, and founder of Consensus Group and IM Campus. She is a renowned expert in mediation, helping governments, public institutions, and companies settle conflicts in commercial, workplace, and multi-party settings worldwide. Andrea has published scientific books, articles, and essays about mediation and conflict management and taught courses about mediation at different universities. Her academic background consists of a master's degree in communication sciences and sociology, a master's degree in mediation, and a Ph.D. in social sciences on the topic of "Cooperation or confrontation? The effect of commitment, empowerment, emotion and criticism in negotiation and mediation."